Frequently Asked Questions

1. How can I treat the spot myself?

• Dry spot (mud, toner, etc.) just vacuum up thoroughly. Do not get wet. The spot may spread or may go into the padding.

• Water soluble (food, beverage, urine, vomit, etc.) absorb up as much as possible. Leave a moist towel on spot until a professional arrives.

2. So, how can I treat a spot myself?

• Due to the different type of carpet and spots, we cannot advise a general way to treat a spot.

3. What’s the best maintenance for my carpet?

• Vacuum, vacuum, vacuum. Vacuum traffic lanes everyday. Change disposable bag or empty canister often.

4. How often should I have my carpets cleaned?

• Most carpet manufacturers/mills recommend cleaning every 12-18 months. Heavier traffic flow may require more frequent cleaning.

5. Should I have my carpet protected?

• Most carpets come from the mill already protected. Overtime, a protector is also known to walk off, wear off and clean off. Having a protector will make it easier to clean the next time. Spots will not be able to penetrate the core of the carpet fiber and become a permanent stain. Protects against dry soil which is abrasive and cuts into the carpet fiber and dulls out the carpet.

6. What are your rates for carpet cleaning?

• We charge by the square foot. We only charge for what we are cleaning, not by the room.

Please call our office (529-5100) for a no hassle phone quote or, if you prefer, we can schedule a free in-home estimate with no obligation (within a 15 mile radius).